Returns & Exchanges
At Industrie Kids, we want your little ones to love their new gear, which is why we offer a flexible 30-day return policy for all unworn items with original tags attached. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures a quick resolution for your fashion needs.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy until your refund is processed within 5-7 business days.